Returns & Refund Policy
Last updated: September 2026
60-Day Money-Back Guarantee
Every Lungora order is backed by a 60-day money-back guarantee. If you are not satisfied with your purchase for any reason, you may request a full refund within 60 days of your original purchase date.
How to Request a Refund
- Contact us at support@getlungora.com within 60 days of your purchase date.
- Include your order number and the email address used at checkout.
- Our support team will confirm your eligibility and provide return instructions, if applicable.
Processing Time
Once your refund request is confirmed, please allow up to 5–10 business days for the refund to be processed and reflected on your original payment method, depending on your bank or card issuer.
What's Covered
The 60-day guarantee applies to the purchase price of the product. Original shipping charges, where applicable, may not be refundable except where required by law.
Damaged or Incorrect Orders
If your order arrived damaged, incomplete, or incorrect, please contact us within 14 days of delivery with your order number and, if possible, a photo of the issue, so we can resolve it quickly.
Questions
For any questions about this Returns & Refund Policy, contact support@getlungora.com or write to: Lungora, Aurora, CO 80011, +1 (323) 417-0278.